Customer service and satisfaction aren't just catchphrases for Sandy; they are words she seeks to embody. She is motivated by opportunities to interact with and get to know New Profit's event attendees, and strives to exceed their expectations in every possible scenario. Sandy also loves learning about people's accomplishments as well as their struggles; their experiences inspire her own growth and development.

Before joining New Profit, Sandy worked for Linkage, Inc. where she managed its Customer and Event Services department for more than ten years. While at Linkage, Sandy wore many hats. Her roles ranged from that of marketing manager and sales support, to operations and on-site logistics. Throughout her career, Sandy has managed and developed multiple teams, and her proudest accomplishments are the promotion and succession of many of her staff members.

Outside the office, Sandy enjoys walking along the beach, playing her guitar, and entertaining family and friends at her home in Cape Ann. She speaks fluent Portuguese, and is currently learning to speak French. Sandy is also a volunteer at a local home for the elderly where she enjoys listening to the wise perspectives of the residents and their stories of times gone by.

What is your favorite quote?
"Success: To laugh often and much, to win the respect of intelligent people and the affection of children, to earn the appreciation of honest critics and endure the betrayal of false friends, to appreciate beauty, to find the best in others, to leave the world a bit better...to know even one life has breathed easier because you have lived. This is to have succeeded!" - Ralph Waldo Emerson

Who has been the most influential person in your life?
My Grandmother. She was one of the most intelligent, strong, and spiritual women I have known.

Favorite place in the entire world?
San Miguel, Azores, Portugal. It's my home away from home.